#planetrvn – ranked in the best vlogs in the world!

#planetrvn – ranked in the best vlogs in the world!

When your inbox is filled with GDPR requests in can make checking emails rather dull, so I was even more pleased than usual to get an email from blogspot to say my YouTube channel is in the Top 75 Veterinary YouTube channels in the world!

In fact its at No 34! How amazing is that!

Thanks to the amazing subscribers and viewers who have made the channel such a success. We’re very close to breaking into the top 30 channels so if anyone else would like an emails roughly every 2 weeks to show you my latest video then please SUBSCRIBE and boost our chart position!

Its hard to believe how low I was feeling when I started recording some videos hoping to help a few students… that was 2 years ago and look where we are now! The student vet nurse community really saved me with their positive feedback – THANK YOU!

 

 

Alternative aromatherapy – Veterinary smells

Alternative aromatherapy – Veterinary smells

For Vet Times this month I pondered the good, bad and ugly of the smells we get exposed to in The Veterinary World. That might sound weird but there’s something very powerful about smell and memory and in the vet world we get to sniff the weird wonderful and down right nasty.

Check my blog out here, but sorry, it’s not scratch and sniff!

Do we realise we’re a service industry?

Do we realise we’re a service industry?

Trying to provide a great experience of being in a vet practice for all our clients is actually really hard. The species we see are as diverse as the needs of the people who bring them to see us, which mathematically creates a never ending list of possible situations we have to help with.

Recent press reports have been about the hard side of customer service – so let me go through that and offer a few ideas to help you in my latest recruit4vets blog